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After uninstallation not possible to reinstall the App on iphone

New Here ,
Oct 02, 2018

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The App blocked on te start page.

Restarted my iPhone SE but te problem remained. After unistallation of the App it is not possible to reinstall the App. itcdeems to be still there, with button ‘OPEN’ but nothing happens when I press that button.

on my iPhone I have this icon.

Please help.

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After uninstallation not possible to reinstall the App on iphone

New Here ,
Oct 02, 2018

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The App blocked on te start page.

Restarted my iPhone SE but te problem remained. After unistallation of the App it is not possible to reinstall the App. itcdeems to be still there, with button ‘OPEN’ but nothing happens when I press that button.

on my iPhone I have this icon.

Please help.

TOPICS
iOS

Views

157

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 02, 2018 0
Adobe Employee ,
Nov 30, 2018

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Hi Lydiee,

Sorry for the delay in response.

If you are still experiencing an issue in installing the application, try to uninstall the application.

Reboot the device once and then try to re-install the application.

The screenshot that you have added to your post is not viewable.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

Let us know if you need any help.

Regards,

Meenakshi

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