All files are gone

[Janneth Mrn]

I as a studen use a lot the app Acrobat for iPad to edit some files, I've been using it for 3 months and never had a problem.

Today I opened the app and all the files where missing. I already search in the cloud, deleted files, other app as drive and Dropbox.

I really need to recover the files that where already edited. 

If you can help me, I'll be so grateful. Thank you.

[ls_rbls]

Hi,

What iOS version are you using? which iPad generation?

Have you noticed if this happened after an update?

Also, I am not sure if I understood correctly when you mentioned about DropBox. 

Were you transferring files between iCloud, Adobe Document Cloud and DropBox?

[Test Screen Name]

This shows how important it is to make backups. This can happen to anyone, any time.