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Android Adobe reader file opening issue

New Here ,
Jan 11, 2017

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Hi,

I've noticed an issue in android Adobe viewer.

Steps:

1. Open a pdf file in Adobe Reader. [file-1]

2. Push the app to background, open some other pdf file [file -2].

3. Push the app to background again, try to open [file-1] now.

4. App restores the previous state of screen i.e file opened last time [file-2].

You have to kill the Adobe reader app, else you will not be able to open the file opened for the first time. say in my example [file-1].

This happens for any number of files, while adobe reader app running in background.

Any update would be helpful.

Thanks in advance.

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Android Adobe reader file opening issue

New Here ,
Jan 11, 2017

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Hi,

I've noticed an issue in android Adobe viewer.

Steps:

1. Open a pdf file in Adobe Reader. [file-1]

2. Push the app to background, open some other pdf file [file -2].

3. Push the app to background again, try to open [file-1] now.

4. App restores the previous state of screen i.e file opened last time [file-2].

You have to kill the Adobe reader app, else you will not be able to open the file opened for the first time. say in my example [file-1].

This happens for any number of files, while adobe reader app running in background.

Any update would be helpful.

Thanks in advance.

TOPICS
Android

Views

517

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 11, 2017 0
Adorobat LATEST
Adobe Employee ,
Feb 06, 2017

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Hi shreeharshabn,

Sorry for the delay in response.

Could you please confirm from where you are opening the pdf file at step 2 - by locating pdf file in a File Browser?

What is the version of Acrobat Reader app installed on the device?

To check the version, launch Reader>tap 3 vertical dots in the top right corner of the screen>Help

Tap three vertical dots again and select About Adobe Acrobat

Also, let me know the version of Android installed on the device?

From the device home screen, tap Settings>About Phone

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