ANDROID - Cannot open form document - Keep on asking me Adobe DC for Mac or PC

New Here ,
Jan 19, 2019 Jan 19, 2019

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Here is the message i have using Adobe PDF Reader DC for Android when i try to open a form i need to fullfil : !

Note : it used to work this summer.

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Android, General troubleshooting, PDF forms

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Adobe Employee ,
Jan 22, 2019 Jan 22, 2019

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Hi arnaudc,

As per the issue description mentioned above, you are getting above mentioned message when trying to open a form using acrobat reader on android, is that correct?

Make sure you are using acrobat reader app to view form, not a web browser. You can download the form on the device, locate the form and open it using acrobat reader and check if that works.

Also, if its a xfa form, iOS, Android, and Blackberry mobile devices and smartphones do not support the Adobe Reader plug-in with XFA forms.  Refer this help document for more info:Display issues for XFA-based PDF forms and policy-protected documents

Let us know if you need any help.

Shivam

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