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Android reader problem

New Here ,
Apr 19, 2018

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I installed the Android version of Adobe Acrobat Reader from the Google Play Store. I got the link from the Adobe.com website. It was supposed to be the DC version.

When I try to open any PDF file that allows "form input", a popup window says I need the DC version for Windows or Mac.

I can open any document that does not have form input. Previously I used my desktop running Windows 10 no problem. My mobile phone is more convenient.

I have a

Samsung Galaxy s8 +

SM-G955W

Android 8.0.0

Is there a reason this advertised DC version (by Adobe) does not function properly???

Thank you,

Ted

Adobe Community Professional
Correct answer by Bernd Alheit | Adobe Community Professional

This forms (XFA forms) can't be used on mobile devices.

TOPICS
Android, General troubleshooting, PDF forms

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Android reader problem

New Here ,
Apr 19, 2018

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I installed the Android version of Adobe Acrobat Reader from the Google Play Store. I got the link from the Adobe.com website. It was supposed to be the DC version.

When I try to open any PDF file that allows "form input", a popup window says I need the DC version for Windows or Mac.

I can open any document that does not have form input. Previously I used my desktop running Windows 10 no problem. My mobile phone is more convenient.

I have a

Samsung Galaxy s8 +

SM-G955W

Android 8.0.0

Is there a reason this advertised DC version (by Adobe) does not function properly???

Thank you,

Ted

Adobe Community Professional
Correct answer by Bernd Alheit | Adobe Community Professional

This forms (XFA forms) can't be used on mobile devices.

TOPICS
Android, General troubleshooting, PDF forms

Views

3.3K

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Apr 19, 2018 0
Adobe Community Professional ,
Apr 19, 2018

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This forms (XFA forms) can't be used on mobile devices.

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Apr 19, 2018 1
New Here ,
Apr 30, 2018

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How we can read these files? I have a huawei p20 pro

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Apr 30, 2018 0
Adobe Community Professional ,
Apr 30, 2018

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Use Acrobat Reader on a Windows system or a Mac.

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Apr 30, 2018 0
New Here ,
Apr 30, 2018

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Thanks but I need on android. I can't move to iPhone only for this

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Apr 30, 2018 0
Adobe Community Professional ,
Apr 30, 2018

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It is not possible. It is also not possible on a iPhone.

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Apr 30, 2018 0
New Here ,
Apr 30, 2018

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I discovered it is possible on Android. Use Microsoft OneDrive to open the file and use the form feature to update the file and save it.

Only problem is, OneDrive automatically turns on protection for the file when you save it. You need to know the password to reopen the file.

I have been unable to stop the protection or discover the password. It would be nice if we knew how to do this.

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Apr 30, 2018 0
New Here ,
Apr 30, 2018

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I've tried but it doesn't work

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Apr 30, 2018 0
New Here ,
May 01, 2018

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I have Galaxy 8+ and Android 8.0.0.

I found that Foxit PDF works fine with the Manulife investment withdrawal form which is not XFA. Foxit says you have to upgrade to Foxit PhantomPDF Business to do XFA. Have not tried it. Costs $$$.

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May 01, 2018 0
New Here ,
May 01, 2018

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But why does it possible with i-phone and totally free?

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May 01, 2018 0
Adobe Community Professional ,
May 01, 2018

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You can't use XFA forms on iPhone!

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May 01, 2018 0
New Here ,
May 01, 2018

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Sorry I'm not so smart and I don't know XFA, but I'm sure: the same operation with my android didn't work and with i-phone's coworker worked

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May 01, 2018 0
Adobe Community Professional ,
May 01, 2018

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What operation?

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May 01, 2018 0
New Here ,
May 01, 2018

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Read a file pdf by a particular official website. With i-phone it's possible and the same file with Android give a text message you need extension for dc

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May 01, 2018 0
Adobe Community Professional ,
May 01, 2018

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What kind of extension?

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May 01, 2018 0
New Here ,
May 01, 2018

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Acrobat Reader DC for MAC or WINDOWS

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May 01, 2018 0
Adobe Community Professional ,
May 01, 2018

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This not a extension. You must use Acrobat Reader on Windows or Mac.

On a iPhone you will get the same message.

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May 01, 2018 0
New Here ,
May 01, 2018

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With pc ok, but I need it on my mobile. So I don't understand why it works on a mobile i-phone and not on an android mobile

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May 01, 2018 0
Adobe Community Professional ,
May 01, 2018

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Can you share the link of the PDF file?

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May 01, 2018 0
New Here ,
May 01, 2018

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I could send a screenshot, but where? In this forum I can't attach a jpeg

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May 01, 2018 0
Adobe Community Professional ,
May 01, 2018

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A screenshot makes no sense.

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May 01, 2018 0
New Here ,
May 01, 2018

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I try but I don't get. It's the website of Italian Authority for No Briebe. I'm italian

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May 01, 2018 0