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Android sign in to cloud issue

New Here ,
Nov 05, 2020

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Hello, I have been trying to sign in to my adobe cloud on my samsung galaxy note without sucess. The cloud works on my win pc and I can also access via browser on my tablet, but whenever I try to sign in wih either a google account or any account on the Adobe Reader app nothing happens or it returns the error of "please try later".

 

Anyone experiencing the same issue? I am on android 5.0

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Android, General troubleshooting

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Android sign in to cloud issue

New Here ,
Nov 05, 2020

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Hello, I have been trying to sign in to my adobe cloud on my samsung galaxy note without sucess. The cloud works on my win pc and I can also access via browser on my tablet, but whenever I try to sign in wih either a google account or any account on the Adobe Reader app nothing happens or it returns the error of "please try later".

 

Anyone experiencing the same issue? I am on android 5.0

TOPICS
Android, General troubleshooting

Views

21

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 05, 2020 0
Community Beginner ,
Nov 15, 2020

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Hi,
Looks like your Galaxy store isn’t up and running. Request you to try clearing Galaxy store data by following steps
On your phone, Long press on galaxy store/ Samsung store icon à Go to App info à Storage à Clear data
Reopen Galaxy store. After all these steps, please try from Acrobat android app and let us know if the problem still persists.
Hope this helps .
Thanks
Acrobat Android Team

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Nov 15, 2020 0