• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Android sign in to cloud issue

New Here ,
Nov 05, 2020 Nov 05, 2020

Copy link to clipboard

Copied

Hello, I have been trying to sign in to my adobe cloud on my samsung galaxy note without sucess. The cloud works on my win pc and I can also access via browser on my tablet, but whenever I try to sign in wih either a google account or any account on the Adobe Reader app nothing happens or it returns the error of "please try later".

 

Anyone experiencing the same issue? I am on android 5.0

TOPICS
Android

Views

229

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

LATEST

Hi,
Looks like your Galaxy store isn’t up and running. Request you to try clearing Galaxy store data by following steps
On your phone, Long press on galaxy store/ Samsung store icon à Go to App info à Storage à Clear data
Reopen Galaxy store. After all these steps, please try from Acrobat android app and let us know if the problem still persists.
Hope this helps .
Thanks
Acrobat Android Team

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines