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Hi,
I am facing this issue where a secured file can be annotated on Acrobat Reader on Windows but not on android version of Acrobat Reader.
I am running the following
OS | Adobe Reader version |
---|---|
Windows 10 (1607) | 2017 Release | Version 2017.009.20044 |
Android 7 on Tab S3 | 17.1.1 |
The file permission seen on Acrobat Reader on Windows.
The error message displayed on Acrobat Reader for Android when I try to annotate the same file.
In this case, I can clearly annotate the same file on Acrobat Reader on Windows so permission issue can be ruled out.
I suspect this might be a bug on Acrobat Reader on Android and hope fix will be released soon. I read pdf files on my tablet and the ability to annotate is important for me. Thanks.
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Hi mz24620194,
It seems that the document is encrypted because of the document security and restrictions settings.
Please refer this thread with similar issue: Restricted Document
I hope this will answer your query.
Let us know if you need any help.
Regards,
Meenakshi
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Hi mz24620194,
It seems that the document is encrypted because of the document security and restrictions settings.
Please refer this thread with similar issue: Restricted Document
I hope this will answer your query.
Let us know if you need any help.
Regards,
Meenakshi