Highlighted

Annotation on Android tablet not allowed despite having the permission

New Here ,
May 15, 2017

Copy link to clipboard

Copied

Hi,

I am facing this issue where a secured file can be annotated on Acrobat Reader on Windows but not on android version of Acrobat Reader.

I am running the following

OS
Adobe Reader version
Windows 10 (1607)2017 Release | Version 2017.009.20044
Android 7 on Tab S317.1.1

The file permission seen on Acrobat Reader on Windows.

acrobat permission commenting.JPG

The error message displayed on Acrobat Reader for Android when I try to annotate the same file.

Screenshot_20170516-130631.jpg

In this case, I can clearly annotate the same file on Acrobat Reader on Windows so permission issue can be ruled out.

I suspect this might be a bug on Acrobat Reader on Android and hope fix will be released soon. I read pdf files on my tablet and the ability to annotate is important for me. Thanks.

Hi mz24620194,

It seems that the document is encrypted because of the document security and restrictions settings.

Please refer this thread with similar issue: Restricted Document

I hope this will answer your query.

Let us know if you need any help.

Regards,

Meenakshi

TOPICS
Android

Views

378

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Annotation on Android tablet not allowed despite having the permission

New Here ,
May 15, 2017

Copy link to clipboard

Copied

Hi,

I am facing this issue where a secured file can be annotated on Acrobat Reader on Windows but not on android version of Acrobat Reader.

I am running the following

OS
Adobe Reader version
Windows 10 (1607)2017 Release | Version 2017.009.20044
Android 7 on Tab S317.1.1

The file permission seen on Acrobat Reader on Windows.

acrobat permission commenting.JPG

The error message displayed on Acrobat Reader for Android when I try to annotate the same file.

Screenshot_20170516-130631.jpg

In this case, I can clearly annotate the same file on Acrobat Reader on Windows so permission issue can be ruled out.

I suspect this might be a bug on Acrobat Reader on Android and hope fix will be released soon. I read pdf files on my tablet and the ability to annotate is important for me. Thanks.

Hi mz24620194,

It seems that the document is encrypted because of the document security and restrictions settings.

Please refer this thread with similar issue: Restricted Document

I hope this will answer your query.

Let us know if you need any help.

Regards,

Meenakshi

TOPICS
Android

Views

379

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 15, 2017 0
Adobe Employee ,
May 25, 2017

Copy link to clipboard

Copied

Hi mz24620194,

It seems that the document is encrypted because of the document security and restrictions settings.

Please refer this thread with similar issue: Restricted Document

I hope this will answer your query.

Let us know if you need any help.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 25, 2017 0