App keeps crashing

[FFDave]

When I open Acrobat for samsung app it keeps crashing and wont open. It is doing this when I go to open any and all PDF. I'm using a samsung Galaxy S8 active model SM-G892A, android version 9.build number PPR1.180610.011.G892AUCU5CTF4. Adobe acrobat reader version 20.6.2.14256.

[Eryk5D3A]

Mine is Samsung Note 9, same the app keeps stopping. 

[FFDave · Accepted solution]

I found a solution, you have to delete the app and reinstall it. For some reason when it changed its name to adobe for Samsung it stopped working. 

[AkanchhaS]

Hi Dave,

Sorry, that we couldn't assist you on time. We appreciate that you took out time to update the discussion and shared your findings. This would definitely be helpful for others.

Thanks,

Akanchha

[Edwin5FEC]

I had the same problem that was occured with TheTeenSafe app installed on my phone. It blocked the performance of other apps and it was good that I detected it and deleted. Check your phone for any types of viruses, malware or adware in such cases.