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App won't open on Android

New Here ,
Oct 19, 2019

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On android LG 7thinq.

 

App won't open up.did a restart and still doesn't open.

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Android

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App won't open on Android

New Here ,
Oct 19, 2019

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On android LG 7thinq.

 

App won't open up.did a restart and still doesn't open.

TOPICS
Android

Views

90

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Oct 19, 2019 0
Adobe Employee ,
Oct 19, 2019

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Hi Sohma,

 

As the application is not opening, try once to re-install the application.

Uninstall the application and reboot the device.

Then re-install the application from the Google Play Store.

Check of that helps.

 

Do you get any error message when you try to open the application?

What is the application and OS version on the device?

 

We will be waiting for your response.

 

Regards,

Meenakshi

 

 

 

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Oct 19, 2019 0
ls_rbls LATEST
Adobe Community Professional ,
Oct 25, 2019

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Uninstall what you got in your android device and install the full offline installer of Acrobat Mobile from here:

https://get.adobe.com/reader/otherversions/ 

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Oct 25, 2019 0