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Having a hard time viewing my files , every time I click on it , it ask for a password but I never made a password , went online and changed my password but still don't work , any suggestions
sorry to hear about the trouble caused. We'll see how we can fix it for you.
I assume you are working with the Acrobat Reader mobile app, and when trying to view any pdf file it asks for the password. Did I get this correct?
Just want to confirm, if you have been asked for the Document Open password or Acrobat Reader mobile Sign In password?
1- If its a protected PDF and requires document open password, then you need it on your own or get it touch with the sender.
2- If its asking for Acrobat Reader Sign In details, then you should Sign In with your Adobe email and password.
A screenshot of the same would be more helpful for us to understand what's going on.