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Blank documents in my adobe fill and sign app on my ipad.

New Here ,
Apr 09, 2018

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How can I fix half of my documents being blank in the app ?

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Blank documents in my adobe fill and sign app on my ipad.

New Here ,
Apr 09, 2018

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How can I fix half of my documents being blank in the app ?

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iOS

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613

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Apr 09, 2018 0
Adobe Employee ,
Apr 13, 2018

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Hi Steveno,

The documents which are coming up blank in Fill & Sign app, are these files are interactive pdf or contain any graphics?

What is the exact location of the file? Are you referring to the "Document Cloud" storage or files saved on local?

You may check if there is any pending update for the application in "AppStore"?

If it is specific to one PDF, is it possible to share the PDF file with us so that we can test the same at our end?

"You can share the file with us via email. And you can send it to the email that is shared via private message. Please do mention your forum thread in the subject"

Regards,

Akanchha

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Apr 13, 2018 0
New Here ,
Apr 13, 2018

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Please see attached pictures.

There is no update available and these are not in the cloud these are in the app on my IPad.

The KB is blank as if there is no document at all. These forms were original sent via email to me and i up load the pdf into adobe fill and sign app. I use these as my service tickets and start up sheets for my HVAC company.

Steve Overton

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Apr 13, 2018 0