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Can not print protected document

New Here ,
Nov 05, 2017

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The documents I wish to print are protected. How do I change this so I can print from my iPad? I have previously been able to but since getting a new ipad I can not.

Hi Jarrodl,

You need to check the document's properties using the desktop application (because that cant be checked using mobile app).

Document>Right Click>Document Properties> Security>Printing If its "Allowed" then there should be any problem and if printing isn't "Allowed" then you need to change the document's security settings to be able to print it.

And that is only possible if you own this document or the document was created by you. Else you need to contact to the creator of the pdf to allow changes to the pdf.

How to change the security settings-

  1. In Adobe Acrobat, choose File > Properties .
  2. Switch to the Security tab.
  3. Beside the Security Method list, click the Change Settings button.
  4. Type the Permissions password in the Enter password box and click OK. In the Password Security - Settings dialog that appears, you can change or switch off the security settings for the document.
  • Modify the security settings in the Password Security - Settings dialog:
  • To remove all security from the document, disable the Restrict editing and printing of the document. A password will be required in order to change these permission settings. option.
  • To allow copying of text, images, ... select Enable copying of text, images, and other content; to prevent copying, clear the checkbox.
  • To enable document assembly features, from the Changes Allowed list, select Inserting, deleting and rotating pages; to disable them

select None.

Let us know if there is any further assistance is required.

Regards,

Akanchha

TOPICS
General troubleshooting, iOS, Print

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Can not print protected document

New Here ,
Nov 05, 2017

Copy link to clipboard

Copied

The documents I wish to print are protected. How do I change this so I can print from my iPad? I have previously been able to but since getting a new ipad I can not.

Hi Jarrodl,

You need to check the document's properties using the desktop application (because that cant be checked using mobile app).

Document>Right Click>Document Properties> Security>Printing If its "Allowed" then there should be any problem and if printing isn't "Allowed" then you need to change the document's security settings to be able to print it.

And that is only possible if you own this document or the document was created by you. Else you need to contact to the creator of the pdf to allow changes to the pdf.

How to change the security settings-

  1. In Adobe Acrobat, choose File > Properties .
  2. Switch to the Security tab.
  3. Beside the Security Method list, click the Change Settings button.
  4. Type the Permissions password in the Enter password box and click OK. In the Password Security - Settings dialog that appears, you can change or switch off the security settings for the document.
  • Modify the security settings in the Password Security - Settings dialog:
  • To remove all security from the document, disable the Restrict editing and printing of the document. A password will be required in order to change these permission settings. option.
  • To allow copying of text, images, ... select Enable copying of text, images, and other content; to prevent copying, clear the checkbox.
  • To enable document assembly features, from the Changes Allowed list, select Inserting, deleting and rotating pages; to disable them

select None.

Let us know if there is any further assistance is required.

Regards,

Akanchha

TOPICS
General troubleshooting, iOS, Print

Views

11.5K

Likes

Translate

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Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 05, 2017 0
Adobe Employee ,
Nov 09, 2017

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Hi Jarrodl,

You need to check the document's properties using the desktop application (because that cant be checked using mobile app).

Document>Right Click>Document Properties> Security>Printing If its "Allowed" then there should be any problem and if printing isn't "Allowed" then you need to change the document's security settings to be able to print it.

And that is only possible if you own this document or the document was created by you. Else you need to contact to the creator of the pdf to allow changes to the pdf.

How to change the security settings-

  1. In Adobe Acrobat, choose File > Properties .
  2. Switch to the Security tab.
  3. Beside the Security Method list, click the Change Settings button.
  4. Type the Permissions password in the Enter password box and click OK. In the Password Security - Settings dialog that appears, you can change or switch off the security settings for the document.
  • Modify the security settings in the Password Security - Settings dialog:
  • To remove all security from the document, disable the Restrict editing and printing of the document. A password will be required in order to change these permission settings. option.
  • To allow copying of text, images, ... select Enable copying of text, images, and other content; to prevent copying, clear the checkbox.
  • To enable document assembly features, from the Changes Allowed list, select Inserting, deleting and rotating pages; to disable them

select None.

Let us know if there is any further assistance is required.

Regards,

Akanchha

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Report

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