Can’t print password protected document from iPad

[#1]

When I receive a password protected pdf document (email), I can successfully open the document and see it, but I cannot print the document. I get an error message on the iPad saying I don’t have the right password. Help!

[#2]

When I receive a password protected pdf document (email), I can successfully open the document and see it, but I cannot print the document. I get an error message on the iPad saying I don’t have the right password. Help!

[#3]

What do the document properties (security) say?

Is printing allowed (or not) ?

[#4]

The document is printable. I can print it from my Mac laptop. I just can't print it from my iPad. Suggestions?

[#5 · Accepted solution]

Hi Carlamatusow,

As you are experiencing an issue in printing password-protected document on iOS, please refer this forum thread Password protection and printing problems with a similar query.

Check if the suggestion provided there helps.

Let us know how it goes.

Regards,

Meenakshi

[#6]

[Question moved to the Acrobat Reader for iPhone and iPad forum]