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Can‘t save files in document cloud anymore, always says ‚Couldn‘t save that file in Document Cloud‘

New Here ,
Nov 18, 2019

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For some days now I can't save files anymore to my document cloud. Before, everything worked well. Now it says "Couldn't upload that file. A copy was created" with every file I want to save to the document cloud. I already deleted some files in my document cloud in case a full storage is the problem, but it didn't help.

Pic 2: But then, this Message arrives that it couldn‘t get savedPic 2: But then, this Message arrives that it couldn‘t get savedPic 1: First, it says that everything‘s fine and it was uploadedPic 1: First, it says that everything‘s fine and it was uploaded

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Edit and export, General troubleshooting, iOS, Organize PDF pages

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Can‘t save files in document cloud anymore, always says ‚Couldn‘t save that file in Document Cloud‘

New Here ,
Nov 18, 2019

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For some days now I can't save files anymore to my document cloud. Before, everything worked well. Now it says "Couldn't upload that file. A copy was created" with every file I want to save to the document cloud. I already deleted some files in my document cloud in case a full storage is the problem, but it didn't help.

Pic 2: But then, this Message arrives that it couldn‘t get savedPic 2: But then, this Message arrives that it couldn‘t get savedPic 1: First, it says that everything‘s fine and it was uploadedPic 1: First, it says that everything‘s fine and it was uploaded

TOPICS
Edit and export, General troubleshooting, iOS, Organize PDF pages

Views

75

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 18, 2019 0
ls_rbls LATEST
Adobe Community Professional ,
Nov 23, 2019

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Hi,

 

Try to force an update of your iOS. There is a recent update that may correct some things

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Nov 23, 2019 0