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Cancel plan and get a refund

New Here ,
Nov 02, 2020 Nov 02, 2020

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Hi!

 

I just downloaded the Adobe Premium and thought that I was eligible for a free trial to try it out. Instead, I was immediately charged for it. I don't want it if I have to pay right now, maybe later. What can I do to get a refund?

 

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Cancel subscription

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New Here ,
Nov 02, 2020 Nov 02, 2020

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I cancelled my subscription immediately but now it shows that I paid until Dec. 2. No, no, no!!!

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New Here ,
Feb 20, 2022 Feb 20, 2022

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I have cancled it 3 times and it some how it reinstates me again.  For a year now, I canceled within the trial and it contiues to find its way back onto my card. NO! NO! NO!  Another weird thing I can't delete my credit card from the account..

 

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Adobe Employee ,
Feb 21, 2022 Feb 21, 2022

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Hi @Aaron23249454an0q 

 

Your account doesn't show an active active subscription on the Reader mobile app. If you have purchased it from some other account please let us know that email in a private message. 

 

Thanks,

Harsh

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New Here ,
Nov 03, 2020 Nov 03, 2020

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I want to cancel my accoumpt .adobe doesnt work 

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