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Cancellation

New Here ,
Dec 29, 2018 Dec 29, 2018

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Can you please cancel my account?

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New Here ,
Dec 31, 2018 Dec 31, 2018

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I did give authority to charge my deb card $39:95 for this purchase I want my money refundEd immediately to my debit car. I didn’t order any subscriptio.

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Adobe Employee ,
Dec 31, 2018 Dec 31, 2018

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Hi raniak, edwardf,

As per the issue description mentioned above, you would like to cancel your subscription, is that correct?

Refer to the steps given in the following link to cancel your subscription:

Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Refer to the following help document for subscription and cancellation terms:

Adobe Subscription and Cancellation Terms | Adobe

If you are still facing issue, please contact support using this link: Contact Customer Care

Thanks,

Shivam

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New Here ,
Dec 31, 2018 Dec 31, 2018

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Hi,

I tried to cancel my plan via all the possible steps in the below e mail, still not possible.

Every time it directs me to customer support, and when I click on the link it takes me to the forum. I have been trying for the last 3 days with no hope.

Its really upsetting.

Kind regards,

Rania

Sent from my iPhone

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Adobe Employee ,
Jan 01, 2019 Jan 01, 2019

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Hi Rania,

I have sent you a private message regarding the issue, please check the inbox for the same.

Thanks,

Shivam

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