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Cancellation

New Here ,
Dec 21, 2019

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Hi I have already cancelled my adobe subscription and yet charge is being raised. Why is this happening? 

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Cancel subscription, General troubleshooting, iOS

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Cancellation

New Here ,
Dec 21, 2019

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Hi I have already cancelled my adobe subscription and yet charge is being raised. Why is this happening? 

TOPICS
Cancel subscription, General troubleshooting, iOS

Views

136

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Dec 21, 2019 0
Adobe Community Professional ,
Dec 22, 2019

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Hi,

 

Please use the following guidance to review what steps need to be taken:

 

https://www.adobe.com/devnet-docs/acrobat/android/en/index.html 

 

There are three sections of interest at the end of that thread; check where it says how to manage cloud services subscription, cancelling subscriptions

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Dec 22, 2019 0
Adobe Employee ,
Dec 23, 2019

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Hi Pawan.chahar,

 

Could you please confirm from where exactly you have cancelled the subscription?

Did you purchase the application directly from Adobe Store or from the Apple/iTunes?

Please provide more details.

 

Please let us know if you need any help.

 

Regards,

Meenakshi

 

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Dec 23, 2019 0
ls_rbls LATEST
Adobe Community Professional ,
Dec 26, 2019

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If you have an iOS powered device also check this post:

 

https://support.apple.com/en-us/HT202039

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Dec 26, 2019 0