Cannot annotate pdf that has password protected restricted editing

[nik14922931]

Hi,

There is a bug with the iPhone iOS Acrobat app.

I’m unable to annotate pdf documents that have password protected restricted editing.

It works fine to annotate on the pc and it also works fine to annotate in other iPhone pdf reader apps.

This is very frustrating as I read a lot of ebooks on my phone and need to highlight text and make comments.

The app is fantastic and I want to use it, can this please be fixed.

Cheers

Nik

[MeenakshiNegi · Accepted solution]

Hi Nik,

Sorry for the delay in response.

As the PDF is password protected, you will not be able to edit or annotate PDF on the Acrobat Reader mobile application.

Acrobat Reader mobile application has some known limitation, where the changes cannot be saved on the protected PDFs.

You will be able to open the file, however, cannot make any changes( adding comments or filling the form fields) to it.

Hope the information helps.

Regards,

Meenakshi

[johnt34705230]

Hi

I would be grateful if you could let me know if this is still the case for the mobile app.

Many thanks

John

[rdankaart]

It was possible on older iPads. The password is to protect changes, annotate is my own mark-up. Now I have to print the file and mark-up with a pen, while that is the whole thing of owning an iPad. Please fix this?

[Karin5EC2]

I agree,

It is very annoying to not be able to use the Apple Pen on the iPad, but having to either print documents or to use the computer, in order to highlight or comment text. The precision of my finger on the touchpad is not as good as when using the Pen...

If this feature works on the computer, there is no reason it shouldn't work on the iPad.  Hope Adobe will adjust to the post-Covid, paperless, home-office soon.

[ChrisMuirhead]

Did you ever find a work around to this?