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Cannot cancel subscription

New Here ,
Aug 07, 2020

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Hello.

 

I cannot cancel subscription to Acrobat Premium. I followed the instruction given by Adobe support consultant. But I cannot see cancelling button. 

 

They sent me this instruction:

     Open Adobe Acrobat app

·         Click on “Settings” (human like icon on the top right of Home page)

·         Tap “Subscriptions” and then Tap “Manage Subscriptions”.

·         You are now in Play Store. Choose the item that you want to cancel and then tap “Cancel Subscription”.

 

I followed the instruction, but tapping the button "manage subscriptions" I could not find "cancel subscription" button. (It shows me only "start" button.

 

Help me please.

Screenshot_2020-08-07-15-50-37-061_com.android.vending.jpg

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Cannot cancel subscription

New Here ,
Aug 07, 2020

Copy link to clipboard

Copied

Hello.

 

I cannot cancel subscription to Acrobat Premium. I followed the instruction given by Adobe support consultant. But I cannot see cancelling button. 

 

They sent me this instruction:

     Open Adobe Acrobat app

·         Click on “Settings” (human like icon on the top right of Home page)

·         Tap “Subscriptions” and then Tap “Manage Subscriptions”.

·         You are now in Play Store. Choose the item that you want to cancel and then tap “Cancel Subscription”.

 

I followed the instruction, but tapping the button "manage subscriptions" I could not find "cancel subscription" button. (It shows me only "start" button.

 

Help me please.

Screenshot_2020-08-07-15-50-37-061_com.android.vending.jpg

TOPICS
Cancel subscription

Views

38

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 07, 2020 0

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