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Hi everyone,
I was trying to merge some PDF files like usual, however once I pressed "combine", the app showed that " Cannot covert files". I tried again with files that was successfully combined and it said the same thing. How can I solve this? What is happening?
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Hello Twang817,
Sorry about the experience and delay in responding to you.
You may try the following steps and let us know if that is helpful resolving your issue:
Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases.
If you are still experiencing this issue, please attach some screenshot so we can understand this a little better.
Also, help us with the OS and app version and the device info.
Regards,
Tariq