On my iPhone X I can only view but cannot download, save or print a PDF document that someone shared with me through her Adobe Acrobat app. Adobe Acrobat would not allow me to do so. However, my hubby was able to download and save that same shared document on his Samsung Android phone. Am I missing any permission setting (cannot find it) on my Acrobat or iPhone? Is there any app I can download to address this? Thank you.
First off check your settings in regards to downloads. You may have it set to read certain forms of documents but not others. Also see at that time what you have in your settings for translating files. This may help. Otherwise contact your carrier.