Cannot fill and Sign

[omararab999]

I created a Pdf form file using acrobat reader and encrypt it with a password, I can fill and sign from my computer but I can't fill it from the Tablets and the phones, It says "This is a policy-protected PDF, wich is not supported by the Fill & Sign tool".

When I encrypted it I allowed the fill and sign option.

Thank you. 

[Bernd Alheit]

Remove the password protection.

[omararab999]

And how do I protect my files then ? 

[Bernd Alheit · Accepted solution]

Not possible when you want use Fill & Sign on mobile devices.