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Cannot log-in adobe ID in Acrobat Adriod APP

New Here ,
Oct 21, 2018 Oct 21, 2018

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Cannot log-in adobe ID in Acrobat Adriod APP

Access denied

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1 ACCEPTED SOLUTION
Adobe Employee ,
Nov 19, 2018 Nov 19, 2018

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Hi Alany,

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

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Adobe Employee ,
Nov 19, 2018 Nov 19, 2018

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Hi Alany,

Sorry for the delay in response.

I have checked your account with the email address that you used to sign-in into the Forums.

The Adobe ID that you are using is registered from China.

The Acrobat.com services are not available in your Geolocation i.e. China.

This is why you are getting the access denied message/error.

Regards,

Meenakshi

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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