App crashes every time its accessed. Can't submit crash report with device info. Since the July 29th update, the app is not accessible. Can't send example of documents to troubleshoot because can't access the app. Cleared cache and still doesn't work. Need documents for job. Please resolve.
The device is:
Samsung Galaxy J7 Refine. Android version 9 Build number PPR1.180610.110.J737PVPU7BTE1 Model number SM-J737P Hardware version - J737P.04