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Chapter bookmarks not working in iPhone Adobe Acrobat Reader

New Here ,
May 29, 2018

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Hello,

I recently downloaded a pdf ebook onto my iPhone Adobe Acrobat Reader both through my adobe cloud and separately via local upload. Despite displaying the correct chapter bookmarks, both files were unable to open chapter bookmarks. In other words, when I click on a bookmark nothing happens and the file remains on the same page without changing to the correct page location corresponding to the selected chapter bookmark. Is there an easy fix for this? Perhaps this is related to file encryption? The ebook pdf was legally downloaded from the Springer website.

Thank you,

Bryan

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Chapter bookmarks not working in iPhone Adobe Acrobat Reader

New Here ,
May 29, 2018

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Hello,

I recently downloaded a pdf ebook onto my iPhone Adobe Acrobat Reader both through my adobe cloud and separately via local upload. Despite displaying the correct chapter bookmarks, both files were unable to open chapter bookmarks. In other words, when I click on a bookmark nothing happens and the file remains on the same page without changing to the correct page location corresponding to the selected chapter bookmark. Is there an easy fix for this? Perhaps this is related to file encryption? The ebook pdf was legally downloaded from the Springer website.

Thank you,

Bryan

TOPICS
iOS

Views

548

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 29, 2018 0
Adobe Community Professional ,
May 29, 2018

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May be there are no actions associated with the bookmarks.

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May 29, 2018 1
Most Valuable Participant ,
May 30, 2018

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Or maybe they're associated with a script, which doesn't work on mobile devices... Without seeing the file it's impossible to say for sure.

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May 30, 2018 1
New Here ,
May 30, 2018

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The chapter bookmarks work correctly when the file is open on my computer through Adobe Acrobat. They also work when I open the file through the Dropbox app on my iPhone. Seems to be an issue with the Adobe Reader app on my iPhone. However this problem is not happening with any other files.

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May 30, 2018 0
Most Valuable Participant ,
May 30, 2018

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Without seeing the file it’s impossible to say for sure.

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May 30, 2018 0