Highlighted

Comment/editing section is not working

New Here ,
Oct 04, 2018

Copy link to clipboard

Copied

Hi!

My Adobe Reader just got an update, and on my tablet I cannot use the correction tools (strikethrough, highlight etc.), because everytime I try it, the program escape. I reaaly need those tools, any idea?

I tried to restart Acrobat, restart the tablet, didn!t work.

Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of the Acrobat Reader app which addresses this concern. Please update your installation from the Play Store and let us know if it resolves your concern.

TOPICS
Android

Views

151

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Comment/editing section is not working

New Here ,
Oct 04, 2018

Copy link to clipboard

Copied

Hi!

My Adobe Reader just got an update, and on my tablet I cannot use the correction tools (strikethrough, highlight etc.), because everytime I try it, the program escape. I reaaly need those tools, any idea?

I tried to restart Acrobat, restart the tablet, didn!t work.

Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of the Acrobat Reader app which addresses this concern. Please update your installation from the Play Store and let us know if it resolves your concern.

TOPICS
Android

Views

152

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 04, 2018 0
Adobe Employee ,
Oct 04, 2018

Copy link to clipboard

Copied

Hello,

Thanks for reporting this issue. It appears your application is crashing whenever you are trying to use comment tool. We are having some issue on locales not supported by Adobe reader. We are actively looking into the issue and shall try to fix it soon.

Can you please confirm which locale(language) your device is running? As a workaround we would suggest you to try the app in locales supported by our application.

Sorry for the inconvenience.

Thanks

Acrobat Acrobat Team

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 04, 2018 0
New Here ,
Oct 04, 2018

Copy link to clipboard

Copied

I currently use it in Hungary. Thank you for your help! I hope it will be fixed soon.

Thanks,

Nora

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 04, 2018 0
Adobe Employee ,
Oct 04, 2018

Copy link to clipboard

Copied

Thanks for sharing the locale information.

-Adobe Acrobat Team

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 04, 2018 0
Community Beginner ,
Oct 06, 2018

Copy link to clipboard

Copied

Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of the Acrobat Reader app which addresses this concern. Please update your installation from the Play Store and let us know if it resolves your concern.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 06, 2018 1