Comment/editing section is not working

New Here ,
Oct 04, 2018

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Hi!

My Adobe Reader just got an update, and on my tablet I cannot use the correction tools (strikethrough, highlight etc.), because everytime I try it, the program escape. I reaaly need those tools, any idea?

I tried to restart Acrobat, restart the tablet, didn!t work.

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1 Correct Answer

Community Beginner , Oct 06, 2018
Tushar_Raina Community Beginner , Oct 06, 2018
Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of the Acrobat Reader app which addresses this concern. Please update your installation from the Play Store and let us know if it resolves your concern.

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Adobe Employee ,
Oct 04, 2018

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Hello,

Thanks for reporting this issue. It appears your application is crashing whenever you are trying to use comment tool. We are having some issue on locales not supported by Adobe reader. We are actively looking into the issue and shall try to fix it soon.

Can you please confirm which locale(language) your device is running? As a workaround we would suggest you to try the app in locales supported by our application.

Sorry for the inconvenience.

Thanks

Acrobat Acrobat Team

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New Here ,
Oct 04, 2018

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I currently use it in Hungary. Thank you for your help! I hope it will be fixed soon.

Thanks,

Nora

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Adobe Employee ,
Oct 04, 2018

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Thanks for sharing the locale information.

-Adobe Acrobat Team

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Community Beginner ,
Oct 06, 2018

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Thank you for your feedback. We appreciate your taking out the time to make us better. We have just released a version of the Acrobat Reader app which addresses this concern. Please update your installation from the Play Store and let us know if it resolves your concern.

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