Highlighted

Contacts

New Here ,
Oct 07, 2018

Copy link to clipboard

Copied

Why would Adobe want access to my contacts list on my phone for Adobe Acrobat reader?

I can see no valid reason why I should give you access to them, or for that matter, why you would all for that.

Perhaps to allow the Adobe Acrobat Reader to provide its shared review feature? Without such access, that feature will likely not work. The remainder of the features should work without providing such access.

(Note that Adobe is not scooping up the contents of your contacts lists and doing anything with such information!)

          - Dov

TOPICS
Android, General troubleshooting

Views

790

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Contacts

New Here ,
Oct 07, 2018

Copy link to clipboard

Copied

Why would Adobe want access to my contacts list on my phone for Adobe Acrobat reader?

I can see no valid reason why I should give you access to them, or for that matter, why you would all for that.

Perhaps to allow the Adobe Acrobat Reader to provide its shared review feature? Without such access, that feature will likely not work. The remainder of the features should work without providing such access.

(Note that Adobe is not scooping up the contents of your contacts lists and doing anything with such information!)

          - Dov

TOPICS
Android, General troubleshooting

Views

791

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 07, 2018 0
Adobe Employee ,
Oct 07, 2018

Copy link to clipboard

Copied

Perhaps to allow the Adobe Acrobat Reader to provide its shared review feature? Without such access, that feature will likely not work. The remainder of the features should work without providing such access.

(Note that Adobe is not scooping up the contents of your contacts lists and doing anything with such information!)

          - Dov

- Dov Isaacs, Principal Scientist, Adobe

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 07, 2018 1
New Here ,
Oct 08, 2018

Copy link to clipboard

Copied

Thank you Dov.  The reality is that you cannot update AAR without accepting access to contacts...

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Oct 08, 2018 0
Community Beginner ,
Nov 08, 2018

Copy link to clipboard

Copied

Hi Dov. I wanted to share a PDF but clicked on "Don't allow" access to my address book by mistake. Do you know how I can change this to allow access?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 08, 2018 0
Adobe Employee ,
Nov 08, 2018

Copy link to clipboard

Copied

Hi Timb0land,

You can enable the access from the Application Settings on Android device.

Go to Settings  > Application > Adobe Acrobat > Permissions.

Enable the radio button for contacts there to allow access.

Hope that helps.

Let us know if you experience any issue.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 08, 2018 1
Community Beginner ,
Nov 08, 2018

Copy link to clipboard

Copied

Brilliant! Thanks for this Meenakshi. It's the same on IOS and has solved my problem! Much appreciated.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 08, 2018 1
Adobe Employee ,
Nov 11, 2018

Copy link to clipboard

Copied

Glad to know it resolved the problem.

Let us know if you need any help.

Regards,

Meenakshi

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 11, 2018 0
New Here ,
Aug 26, 2020

Copy link to clipboard

Copied

Adobe reader worked great till the update last night. Now it doesnt see my contact. How do i get it to see my contacts. I hate updates if you can please help. thanks you 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 26, 2020 0