Corrupt or damaged file

[Jarrett5C6D]

This document can not be opened because it is corrupted or damaged.   

How do I resolve this issue?   It works fine from a pc,  only occurs on my phone. 

[PaulinParkhurst]

I have the same problem. PDF files attached to emails are fine, but every time I download a file from the web, I cannot open it. Adobe says the file is damaged or corrupt. No problem when using my laptop for the same file.

[Ria Tagra]

Hi PaulinParkhurst ,

Sorry for the delayed response. We have released the update that addresses this issue (Android version 21.2.0.17204). We recommend updating your application via the Play Store. If you still face the issue, please use the below-given link to generate a bug report so that we can analyze the root cause.

Reference Link: https://sites.google.com/site/barksideapps/tips-and-tricks/take-bug-report-on-android

Also, kindly share the current android version and make and model of your device.

Hope this helps. Let us know if you require any further assistance.

Regards

Ria

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I have the same problem only on my pc. My application is up to  date from the cloud