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Creating pdf error

New Here ,
Dec 12, 2019

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When tapping on create a Pdf on mobile app it keeps saying subscription error even tho I've bought the pdf pack for £7.99. Anyone know what's going on

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Create PDF, Edit and export, General troubleshooting, Install update and subscribe, iOS

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Creating pdf error

New Here ,
Dec 12, 2019

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When tapping on create a Pdf on mobile app it keeps saying subscription error even tho I've bought the pdf pack for £7.99. Anyone know what's going on

TOPICS
Create PDF, Edit and export, General troubleshooting, Install update and subscribe, iOS

Views

73

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 12, 2019 0
Adobe Employee ,
Dec 13, 2019

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Hi Jaybiag,

 

Sorry for the trouble caused.

 

Please try once to sign out of the application and reboot the device.

Check if you can create PDF after signing in again.

Also, open this link https://documentcloud.adobe.com/ in browser and sign in with the Adobe ID.

Try to create PDF from there and check if that works.

 

Let us know how it goes.

 

Regards,

Meenakshi

 

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Dec 13, 2019 0