Deleting Files from Phone App but keeping them on the cloud?

New Here ,
Feb 03, 2021

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Hi.  I want to clear space on my phone and thought I would be able to delete the scans I've created there but keep them on the document cloud.  I did a test, and it seems that when I delete the test scan from my phone, it also deletes it from the cloud.  Can anyone help?

 

Many thanks

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Adobe Community Professional ,
Feb 03, 2021

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What app does you use?

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New Here ,
Feb 03, 2021

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I use Adobe Scan - the free version.  I had an online chat with an operative from Adobe and she tells me that when I delete them on the app on my phone, they are also deleted from the cloud.  So that was clarified.  But since that call ALL MY SCANS have mysteriously gone from my phone (I didn't delete them).  What's going on?  The files are still on the cloud luckily, and perhaps I've got what I wanted but I wish to understand how to keep my stuff from disappearing in future.

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Adobe Community Professional ,
Feb 03, 2021

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You can try the forum for Adobe Scan.

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