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Did I pay for this app

New Here ,
Jun 08, 2018 Jun 08, 2018

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I do not know if I was charged for this app. I wanted the free version

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jun 11, 2018 Jun 11, 2018

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Hi Paulam,

The Adobe Acrobat Reader for the mobile device is a free application.

You can simply install and use it on your mobile device.

If you have subscribed to any of the subscriptions, you can check it on your Adobe account as JohnSmith mentioned above.

You can also check the same in your application on the device.

Open the application and click on the Home icon at the top left of the screen.

Then at the bottom left, you will see the "My Account" option. Check the screenshot below:

Click on My Account and it will open the account page.

There you will get the option to Sign-In. Once you are signed-in, it will show the list of the subscription available.

At the right of each subscription, it is mentioned either "Subscribed" or "Subscribe".

There you can find if you have purchased any of the subscriptions.

Check and let us know if you have any questions.

Regards,

Meenakshi

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Community Expert ,
Jun 08, 2018 Jun 08, 2018

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Go to https://accounts.adobe.com/ and click Plans & Products on the top bar

-then click VIEW YOUR PRODUCTS on the right to find a list of your programs and serial numbers

Free Reader downloads https://get.adobe.com/reader

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Adobe Employee ,
Jun 11, 2018 Jun 11, 2018

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Hi Paulam,

The Adobe Acrobat Reader for the mobile device is a free application.

You can simply install and use it on your mobile device.

If you have subscribed to any of the subscriptions, you can check it on your Adobe account as JohnSmith mentioned above.

You can also check the same in your application on the device.

Open the application and click on the Home icon at the top left of the screen.

Then at the bottom left, you will see the "My Account" option. Check the screenshot below:

Click on My Account and it will open the account page.

There you will get the option to Sign-In. Once you are signed-in, it will show the list of the subscription available.

At the right of each subscription, it is mentioned either "Subscribed" or "Subscribe".

There you can find if you have purchased any of the subscriptions.

Check and let us know if you have any questions.

Regards,

Meenakshi

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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