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Do you pay monthly for the app on an iPad?

New Here ,
Jul 31, 2018 Jul 31, 2018

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I bought the app for $19.99 and I’m wondering  if it’s a one time thing or you have to pay it monthly.

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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 13, 2018 Aug 13, 2018

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Hi Noemib,

Sorry for the delay in response.

It is hard to say without knowing the service that you have purchased.

Could you please confirm the service name?

I have tried to check your account with the email address that you used to sign-in to Forums. I cannot find any service listed under your account.

It would be helpful if you can share the Adobe ID (email address) that you used to purchase the service in a private message.

You can initiate a private message using the steps provided here How Do I Send Private Message

NOTE: Please do not share your personal details here on the forum or any other social sites.

Let us know if you need any help.

Regards,

Meenakshi

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Adobe Employee ,
Aug 13, 2018 Aug 13, 2018

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Hi Noemib,

Sorry for the delay in response.

It is hard to say without knowing the service that you have purchased.

Could you please confirm the service name?

I have tried to check your account with the email address that you used to sign-in to Forums. I cannot find any service listed under your account.

It would be helpful if you can share the Adobe ID (email address) that you used to purchase the service in a private message.

You can initiate a private message using the steps provided here How Do I Send Private Message

NOTE: Please do not share your personal details here on the forum or any other social sites.

Let us know if you need any help.

Regards,

Meenakshi

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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