Document can not be open because it is corrupted

New Here ,
Jan 12, 2021

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Hello there 

This is chandan, after updating Android 11 in my Samsung galaxy S10 lite, downloaded pdf file not able to open in Adobe Acrobat. I am unable to read newly downloaded files.Pleaae resolve this issue.I am using the latest one. 20.10.116347 version.

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Android, View or share PDFs

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New Here ,
Mar 01, 2021

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Hi @chandan5D5E : Thank you for contacting us.

Please help us with the following information:

 

* Are you facing this issue with other pdf apps as well?

* Can you please send us a bug report of your device? Please refer the following link to get help with capturing bug report : https://developer.android.com/studio/debug/bug-report

* Is it happening when a file is opened from a particilar location or is always happening, no matter  what the file location is? Like any browser downloaded files, file manager, Recents files etc.

 

We'd really appreciate your help.

 

 

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