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Document sharing

New Here ,
Nov 18, 2019

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I'm just wondering why I can no longer select more than 2 documents to share as I used to be able too. 

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View or share PDFs

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Document sharing

New Here ,
Nov 18, 2019

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I'm just wondering why I can no longer select more than 2 documents to share as I used to be able too. 

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View or share PDFs

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Nov 18, 2019 0
Adobe Community Professional ,
Nov 24, 2019

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Hi what mobile device are you using, and which OS is running?

 

Can you describe the steps that used to work before? And are you using a cloud service to share files?

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Nov 24, 2019 0
New Here ,
Nov 26, 2019

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I used to have an Android than made the switch to the latest iPhone. That's where I noticed the difference. Do you think it may be this?

I used to just select the files and click share via outlook. 

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Nov 26, 2019 0
Adobe Community Professional ,
Nov 26, 2019

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The best troubleshooting approach that I can think of at this time is to re-check what steps are you following with file management:

 

The folowing thread is a little bit old but it still helps and it is well documented: https://community.adobe.com/t5/acrobat-reader-mobile/how-to-open-pdf-documents-in-adobe-reader-ipad-...

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Nov 26, 2019 0
ls_rbls LATEST
Adobe Community Professional ,
Dec 28, 2019

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Hello again,

 

So I did a little more research and it seems that you were able to select multiple files before the switch to iPhone because is a feature of the AndroidOS that is not supported in other mobile devices OSs.

 

However, if you are sharung your PDFs documents as email attachments follow this guidance:

 

https://discussions.apple.com/thread/7943856 

 

you may try a similar  procedure like the  above thread when you're selecting multiple PDFs from the document cloud.

 

If you are trying to select multiple PDFs that are stored locally in your iPhone device see if you can install a file explorer from the appstore that allows the user to perform more file management function. Make it the default file explorer in your device so that your apps, like Acrobat Reader can take advantage of those features 

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Dec 28, 2019 0