Doucument cloud shows no items using mobile app on ipad. I know they are there

New Here ,
Mar 11, 2020 Mar 11, 2020

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For some reason I got signed out of the document cloud. I signed back in but decided to change my access via my Apple iCloud account. When I got to the cloud storage it shows NO FILES. I know they are they because I signed on via my desktop and my Adobe account and passowrd and the files are there!

 

So, I want to try this. Change my document cloud signon from my Apple iCloud parameters to my regular Adobe Document Cloud parameters. The iPad app doesn't seem to allow it.

-Mark

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New Here ,
Mar 11, 2020 Mar 11, 2020

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Correction : "I know they are they because I signed on via my desktop WITH my original Adobe account and password and the files are there!

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Adobe Community Professional ,
Mar 19, 2020 Mar 19, 2020

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