Drop Down List not working Ipad/Iphones for PDF file

New Here ,
Jun 22, 2018

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I received a PDF fillable file,  drop down list works on my desktop, but does not work on Iphone or Ipad.  It has fillable text fields and signature and those work on the iphone and ipad.    Only issue is drop down list.

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1 Correct Answer

Adobe Employee , Jun 26, 2018
MeenakshiNegi Adobe Employee , Jun 26, 2018
Hi Tori,Sorry for the delay in response.Would like to inform you that Adobe Acrobat Reader for mobile application has limited support for the PDF form.As you have mentioned that the drop-down list does not work on the mobile application, could you please let us know how exactly the PDF form was created?What action is added to the drop-down field?Is it possible to share the PDF form with us, so we can check it on our end?You may share the PDF either here or in the private message using the steps ...

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New Here ,
Jun 24, 2018

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Si

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Adobe Employee ,
Jun 26, 2018

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Hi Tori,

Sorry for the delay in response.

Would like to inform you that Adobe Acrobat Reader for mobile application has limited support for the PDF form.

As you have mentioned that the drop-down list does not work on the mobile application, could you please let us know how exactly the PDF form was created?

What action is added to the drop-down field?

Is it possible to share the PDF form with us, so we can check it on our end?

You may share the PDF either here or in the private message using the steps mentioned here How to share a file using Adobe Document Cloud.

To initiate the private message, take help of the steps provided in this help link How to reset Acrobat Preference settings to default.

If you have any questions, please let us know.

We will be waiting for your response.

Regards,

Meenakshi

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New Here ,
Jul 21, 2019

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WHERE IS THE HELP TO THIS POST?

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ambam91 LATEST
Explorer ,
12 hours ago

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Hi I know this is an old post, but I am experiencing the same issues. The dependent drop downs work on a computer (both Mac & PC) and in 3rd party PDF viewer apps (PDF Expert ) but not in the Acrobat app made by Adobe. Any advice to make it work in the native app made by Adobe? Tried both apple and android devices. 

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