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Every time I get to convert PDF Acrobat asks me to subscribe.

New Here ,
Sep 08, 2017

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I have been trying to contact you this morning. You referred me to another site that asked me for my credit card. Every time I try to convert a word document to a PDF you ask me for a subscription . I am already paying you and cant get this to work?

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Every time I get to convert PDF Acrobat asks me to subscribe.

New Here ,
Sep 08, 2017

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I have been trying to contact you this morning. You referred me to another site that asked me for my credit card. Every time I try to convert a word document to a PDF you ask me for a subscription . I am already paying you and cant get this to work?

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iOS

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232

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Sep 08, 2017 0
Adobe Community Professional ,
Sep 08, 2017

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This is an open forum, not Adobe Customer Care the vast majority of forum participants are simply software users like you.

Since you have a subscription, click the link above, sign in and choose your subscription-based product from the list. If you see older products, don't click them, they won't bring you to chat/phone options as they are no longer supported by Adobe, so make sure to click the right link and an Adobe Support Tech should be reachable via chat or phone.

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