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Files always open in black and white

Community Beginner ,
Sep 14, 2018

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Hello,

I use Acrobat reader on iPad (iOS 12 beta 12) and iPhone (iOS 11.4.1)

PDF files open correctly on iPhone, but not on iPad: they always open in negative black and white.

Is this a bug (iOS bug? Acrobat bug?) Is this a (new) hidden opton?

Is there any way to fix this by myself?

many thanks for help.

Hi Chibiberu,

As you have mentioned above, the file always opens in negative black and white on iPad.

If you are referring that the file opens with a black background and white text, then it is because you have enabled the night mode.

To open the PDF with the default view, you will need to disable the night mode in the application on your iPad.

Refer to the steps provided below:

- Open the application and open any PDF.

- Then click on the first icon at the bottom left of the application window.

- Slide the radio button provided for "Night mode" to the left from the options that appear.

Check if that resolves the issue.

Let us know if you are referring to something else.

Regards,

Meenakshi

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Files always open in black and white

Community Beginner ,
Sep 14, 2018

Copy link to clipboard

Copied

Hello,

I use Acrobat reader on iPad (iOS 12 beta 12) and iPhone (iOS 11.4.1)

PDF files open correctly on iPhone, but not on iPad: they always open in negative black and white.

Is this a bug (iOS bug? Acrobat bug?) Is this a (new) hidden opton?

Is there any way to fix this by myself?

many thanks for help.

Hi Chibiberu,

As you have mentioned above, the file always opens in negative black and white on iPad.

If you are referring that the file opens with a black background and white text, then it is because you have enabled the night mode.

To open the PDF with the default view, you will need to disable the night mode in the application on your iPad.

Refer to the steps provided below:

- Open the application and open any PDF.

- Then click on the first icon at the bottom left of the application window.

- Slide the radio button provided for "Night mode" to the left from the options that appear.

Check if that resolves the issue.

Let us know if you are referring to something else.

Regards,

Meenakshi

TOPICS
iOS

Views

441

Likes

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 14, 2018 0
Adobe Employee ,
Sep 17, 2018

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Hi Chibiberu,

As you have mentioned above, the file always opens in negative black and white on iPad.

If you are referring that the file opens with a black background and white text, then it is because you have enabled the night mode.

To open the PDF with the default view, you will need to disable the night mode in the application on your iPad.

Refer to the steps provided below:

- Open the application and open any PDF.

- Then click on the first icon at the bottom left of the application window.

- Slide the radio button provided for "Night mode" to the left from the options that appear.

Check if that resolves the issue.

Let us know if you are referring to something else.

Regards,

Meenakshi

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Sep 17, 2018 1
Community Beginner ,
Sep 17, 2018

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Hi Meenakshi,

That's it!

Thank you so much!

Regards,

Bertrand

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Sep 17, 2018 0
Adobe Employee ,
Sep 17, 2018

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Hi Bertrand,

Glad to know it helped.

Let us know if you experience any issue in future.

Regards,

Meenakshi

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Sep 17, 2018 0