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Files on document cloud not showing up in android app

New Here ,
May 05, 2017

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Android app doesnt seem to be refreshing the document cloud tab automatically since last update. The files appear in recent tab so i can open them from there (the cloud icon appears next to the file) and i can see them when logging on from browser so they are being saved but dont appear on document cloud tab.

Same issue on htc 10 and sony xperia z4 tablet.

Also, how about a refresh button so i can manually refresh... I dont like waiting!

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Files on document cloud not showing up in android app

New Here ,
May 05, 2017

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Android app doesnt seem to be refreshing the document cloud tab automatically since last update. The files appear in recent tab so i can open them from there (the cloud icon appears next to the file) and i can see them when logging on from browser so they are being saved but dont appear on document cloud tab.

Same issue on htc 10 and sony xperia z4 tablet.

Also, how about a refresh button so i can manually refresh... I dont like waiting!

TOPICS
Android

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506

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May 05, 2017 1
New Here ,
May 06, 2017

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It happens to me too. Waiting an answer! Thank you.

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May 06, 2017 0
New Here ,
May 07, 2017

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Same issue with my Huawei Media Pad M3. I realised the files appear if I log off and log back in again. Not very convenient!

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May 07, 2017 0
New Here ,
May 16, 2017

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Même problème sur Xperia z5 et z1 et sur ASUS EPAD.... Aucune réponse de leur part ou que ce soit !

Impossible pour moi de travailler dans ces conditions, je suis invalide et ne peux me servir d'un pc

C'est INCONCEVABLE qu'ils ne prennent pas compte de nos doléances (entre les forums,  le site, sur Google play et par mail... C'est la même chose: AUCUNE RÉPONSE !!!

INADMISSIBLE !!!!

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May 16, 2017 0
New Here ,
May 20, 2017

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J'ai aussi le même problème avec mes documents sur le cloud.  Tout mes dossiers sont là mais vise.

Pas fort comme service.

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May 20, 2017 0