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Fill and Sign iPhone app no longer accepts Word Documents

New Here ,
Sep 17, 2019

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I have been using the Fill and Sign app for iOS for 2 years now.  All of a sudden today it no longer shows up as an option on my phone when I open a Word Document (.docx).  And if I go directly into the app and try to open a Word Doc directly, they are all greyed out on my phone.

 

What happened?  Are Microsoft Word files no longer supported?

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Fill and Sign iPhone app no longer accepts Word Documents

New Here ,
Sep 17, 2019

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I have been using the Fill and Sign app for iOS for 2 years now.  All of a sudden today it no longer shows up as an option on my phone when I open a Word Document (.docx).  And if I go directly into the app and try to open a Word Doc directly, they are all greyed out on my phone.

 

What happened?  Are Microsoft Word files no longer supported?

TOPICS
Fill and sign

Views

196

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 17, 2019 0
Adobe Employee ,
Sep 18, 2019

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Hey there!

 

Looking at your issue description, it seems you were working with word document within Adobe Fill & Sign app? Which is practically impossible, because Fill & Sign only supports .pdf file format. So, how did or would you fill in word file I'm not sure about that.

May be there's some confusion, you have had your word file, which was converted to .pdf and then you filled it.

 

So here, the answer of your question "Are Microsoft Word files no longer supported"? would be No. Microsoft word files were never supported in Adobe Fill & Sign app. Unless, its not converted to .pdf format.

 

Hope this answers your query.

 

Thanks,

Akanchha

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