Help!

[#1]

Good Morning! I signed up for the Adobe package, but when I enter my data in the mobile application, I'm not a subscriber. 

[#2]

Good Morning! I signed up for the Adobe package, but when I enter my data in the mobile application, I'm not a subscriber. 

[#3]

Hi Danilo Sobral,

Sorry for the delay.
You may try the following suggestions and let us know how it works.

• Make sure you are logged-in with correct email id.
• Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases.

Regards,
Tariq