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Help!

New Here ,
Jun 22, 2020

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Good Morning! I signed up for the Adobe package, but when I enter my data in the mobile application, I'm not a subscriber. 

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Help!

New Here ,
Jun 22, 2020

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Good Morning! I signed up for the Adobe package, but when I enter my data in the mobile application, I'm not a subscriber. 

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Edit and export

Views

22

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Jun 22, 2020 0
Adobe Employee ,
Jun 23, 2020

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Hi Danilo Sobral,

 

Sorry for the delay.
You may try the following suggestions and let us know how it works.

  • Make sure you are logged-in with correct email id.
  • Launch Acrobat Reader app -> Click on Settings (human-like icon on the top right of Home page) -> Subscriptions -> Restore purchases.

 

Regards,
Tariq

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Jun 23, 2020 0