Highlighter doesn’t (iPad app)

[Tweed757]

After recent update  which unnecc moved tools, went to highlight lines. First swipe worked, none since. Other tools work, no highlighter in any color.

[anna87031033 · Accepted solution]

Hi Tedm,

Thank you for reaching out with this question.

With the new update, we have changed the gesture for highlighting text from drag to long press and drag. Here are the steps to highlight a text:

1. Tap on the commenting tools button to get to the commenting mode.
2. Tap on the highlight button.
3. Long press on the beginning of the text you want to highlight until a magnifying glass appears
4. Drag the sentence to highlight the rest of your text.

Please refer to the attached video, “highlight_commenting_mode.mp4” for this approach.

Alternatively, if you do not have the commenting mode active, you can also long press on a word, and commenting options will appear for you, including highlight. Please refer to the attached video, “highlight_inactive_commenting_mode.mp4” for this approach.

Thank you for your patience, and we apologize for any inconvenience this has caused you.

-Anna