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Highlighting and text underline features

New Here ,
Sep 29, 2020

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I just purchased premium and now the highlighting text and underlining text features both do not appear to function normally. Any attempts to highlight or underline a text appears blank. 

I am using an iPhone XS iOS 14 (latest software update) and I have tried rebooting the phone and removing and installing the app with no success. 
Adobe can you please provide a mobile update for this bug please ASAP please? 

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Comment markup and annotate

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Highlighting and text underline features

New Here ,
Sep 29, 2020

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I just purchased premium and now the highlighting text and underlining text features both do not appear to function normally. Any attempts to highlight or underline a text appears blank. 

I am using an iPhone XS iOS 14 (latest software update) and I have tried rebooting the phone and removing and installing the app with no success. 
Adobe can you please provide a mobile update for this bug please ASAP please? 

TOPICS
Comment markup and annotate

Views

68

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Sep 29, 2020 1
New Here ,
Sep 30, 2020

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Same issue but on iPad Pro. I'm cancelling my "premium" subscription because adobe never functions when I try to highlight my iPad, yet I'm paying $9.99 / mo. for a "premium" service, 

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Sep 30, 2020 1
New Here ,
Sep 30, 2020

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Yup.  Same here

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Sep 30, 2020 0
Adobe Community Professional ,
Oct 01, 2020

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You don't need a subscription to highlight text in Acrobat Reader.

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Oct 01, 2020 0
New Here ,
Oct 01, 2020

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I'm aware. It's just that these features were working fine during my trial period and as soon as the billing was processed, the features stopped working. I believe it was their most recent update but I could be wrong. I use more than just these features, however, text highlights and underlines are very critical for my law school readings and I'd like if Adobe can resolve this issue today. 

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Oct 01, 2020 0
New Here ,
Oct 01, 2020

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*Sorry, Rico5EC6 is my personal account I originally posted from. 

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Oct 01, 2020 0
New Here ,
Oct 01, 2020

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I just started to have the same issue. I'm still in the trial period but now I'm having trouble opening my textbooks and any highlights I make disappear as soon as I close it. For a nursing student, losing these notes is a very serious issue

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Oct 01, 2020 0