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Highlighting error

New Here ,
Oct 11, 2018

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I am highlighting a paragraph from particular document but when I open the document again the highlight  doesn't appear again ,my Adobe reader is updated one ,what to do.

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Highlighting error

New Here ,
Oct 11, 2018

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I am highlighting a paragraph from particular document but when I open the document again the highlight  doesn't appear again ,my Adobe reader is updated one ,what to do.

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Android

Views

87

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Oct 11, 2018 0
Adobe Employee ,
Nov 15, 2018

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Hi Joshi,

Sorry for the delay in response.

Could you please confirm if you are still experiencing the issue?

Please make sure that the application is updated to the latest version available.

Also, check if there are no restrictions added to the PDF.

When you add highlights to the PDF, make sure that changes are saved.

Do not close the application without saving the changes.

Did you check if it is a case with a particular PDF?

Are you able to highlight text in other PDFs without any issues?

It can be file specific issue.

Share the application and OS version on the device.

If possible, please share the file with which you experience the issue.

To share the file, take help of the steps mentioned here How to share a file using Adobe Document Cloud

Let us know if you have any questions.

Regards,

Meenakshi

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