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highlighting in documents

New Here ,
Oct 30, 2018

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All of us sudden I seem to be unable to highlight in documents that I was able to highlight in previously. Any suggestion?

Hi Val,

As you have mentioned above, you are not able to highlight the text in the PDF.

Please make sure that it is not an image file.

Also, make sure that the application is updated to the latest version available i.e. 18.10.02.

Did you check if it is an issue with a particular PDF or with all?

Try highlighting text on other documents.

Could you please let us know what exactly happens when you try to highlight the documents?

Do you get any error message? If yes, please share the exact error message.

It would be helpful if you can share the document on which the highlight option does not work.

You can use the steps mentioned here to share the file How to share a file using Adobe Document Cloud

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

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iOS

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highlighting in documents

New Here ,
Oct 30, 2018

Copy link to clipboard

Copied

All of us sudden I seem to be unable to highlight in documents that I was able to highlight in previously. Any suggestion?

Hi Val,

As you have mentioned above, you are not able to highlight the text in the PDF.

Please make sure that it is not an image file.

Also, make sure that the application is updated to the latest version available i.e. 18.10.02.

Did you check if it is an issue with a particular PDF or with all?

Try highlighting text on other documents.

Could you please let us know what exactly happens when you try to highlight the documents?

Do you get any error message? If yes, please share the exact error message.

It would be helpful if you can share the document on which the highlight option does not work.

You can use the steps mentioned here to share the file How to share a file using Adobe Document Cloud

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

TOPICS
iOS

Views

136

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2018 0
Adobe Employee ,
Oct 30, 2018

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Hi Val,

As you have mentioned above, you are not able to highlight the text in the PDF.

Please make sure that it is not an image file.

Also, make sure that the application is updated to the latest version available i.e. 18.10.02.

Did you check if it is an issue with a particular PDF or with all?

Try highlighting text on other documents.

Could you please let us know what exactly happens when you try to highlight the documents?

Do you get any error message? If yes, please share the exact error message.

It would be helpful if you can share the document on which the highlight option does not work.

You can use the steps mentioned here to share the file How to share a file using Adobe Document Cloud

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

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Oct 30, 2018 1
val222 LATEST
New Here ,
Oct 31, 2018

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It seems to be working again. Thanks so much for your assistance. I appreciate it.

Kind regards

Val

Sent from my iPhone

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Oct 31, 2018 1