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How can I solve this problem?

New Here ,
Oct 03, 2018

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Hello,

Adobe Acrobat Reader App is turned off whenever I search for some words.

As you see on the below Error video link, when I searched 'enjoy', this app was turned off automatically.

It had been definitely fine but this error always occurs from yesterday.

I'm using Samsung Galaxy S7.

Could you tell me how to solve this problem, please?

★Error video link = https://youtu.be/8E6phwPBKhk

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How can I solve this problem?

New Here ,
Oct 03, 2018

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Hello,

Adobe Acrobat Reader App is turned off whenever I search for some words.

As you see on the below Error video link, when I searched 'enjoy', this app was turned off automatically.

It had been definitely fine but this error always occurs from yesterday.

I'm using Samsung Galaxy S7.

Could you tell me how to solve this problem, please?

★Error video link = https://youtu.be/8E6phwPBKhk

TOPICS
Android

Views

120

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 03, 2018 0
New Here ,
Oct 03, 2018

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There was no any problem with previous version but after the app changed to new version yesterday, this problem started to occur. Could you tell me how to solve this problem, please?

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Oct 03, 2018 0
Adobe Employee ,
Oct 05, 2018

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Hi,

Thanks for sharing the video with us. Can you please share the file as well with which you are facing this issue so that we can reproduce and investigate this issue at our end to help resolve this?

Thanks,

Acrobat Android Team

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Oct 05, 2018 1