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How do I upload a file directly from Acrobat to a website in Safari?

New Here ,
Nov 16, 2017

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I have been told that in the past, users were able to upload a PDF document to their work order website by selecting the "Upload" button on the page, then selecting Acrobat directly. This feature is no longer available. I don't know yet if this was caused by an update to iOS, the Acrobat app, or a change to the web form. I've tested on several different versions of iOS between 9-11.

Does anyone have insight regarding this functionality?

I can provide versions or screenshots of anything requested.

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How do I upload a file directly from Acrobat to a website in Safari?

New Here ,
Nov 16, 2017

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I have been told that in the past, users were able to upload a PDF document to their work order website by selecting the "Upload" button on the page, then selecting Acrobat directly. This feature is no longer available. I don't know yet if this was caused by an update to iOS, the Acrobat app, or a change to the web form. I've tested on several different versions of iOS between 9-11.

Does anyone have insight regarding this functionality?

I can provide versions or screenshots of anything requested.

TOPICS
iOS

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438

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Nov 16, 2017 0
Adobe Employee ,
Nov 17, 2017

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Hi Tscarbrough,

As the description given above, that the you are willing to upload the file directly from Acrobat app to the website.

You may refer to the help document- Acrobat Reader Help for iOS: Help

The options available or show there are the way to open or upload the document on web.

Regards,

Akanchha

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Nov 17, 2017 1
New Here ,
Nov 17, 2017

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I am attempting to upload a document using Safari, and selecting Acrobat as the location of my document. I am not working within the Acrobat app itself, I am working within Safari. When a web link initiates a request for files on the device, I would like to be able to select Acrobat. I need information on how Acrobat integrates with other apps.

I am using the free version of Acrobat Reader and therefore cannot submit a support request via the Adobe website, but if there is a business support line I can call to open a ticket, I would like to do so. I don't mind if there is a cost.

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Nov 17, 2017 0
Adobe Employee ,
Nov 22, 2017

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Hi Tscarbrough,

Just a query to understand it better, why would you want to select the document from Acrobat app directly?

And are you referring to the mobile application Adobe Acrobat Reader ? Mobile application has limitation, you do not get all the functionality of a desktop application in mobile.

The functionality you are looking for isn't supported and currently unavailable.

Regards,

Akanchha

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Nov 22, 2017 0
New Here ,
Nov 22, 2017

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The users are reporting to me that they used to have this functionality, but can no longer do it.

I have not personally seen this behavior during my testing.

The main issue appears to stem from a limitation of iOS. I am not able to directly interact with files on the local storage of the iPad. I can only view local files via each application that is associated with them. Therefore, I can't browse the iPad's local storage to select a PDF, I can only select PDF files from within Acrobat.

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Nov 22, 2017 0