How to get crash logs from your device [Android]

Adobe Employee ,
May 22, 2015

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If your app crashes, please perform the following steps to send us the crash logs :

1) From Google market place, please download an application that displays the device logs. Some of the free apps available :

- CatLog (https://play.google.com/store/apps/details?id=com.nolanlawson.logcat )

- aLogcat ( https://play.google.com/store/apps/details?id=org.jtb.alogcat )

2) Repeat the steps to reproduce crash.

3) Share the logs that have been obtained by the above apps with us along with the device and OS version details.

The crash logs can be sent to acrobat-android-support@adobe.com


This method is only supported for Android versions < 4.2.

TOPICS
Android, General troubleshooting

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