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Hyperlinks stopped working on my iphone6

New Here ,
Oct 07, 2018

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The pdf file hyperlinks used on my iPhone 6 suddenly stopped working. The same files work just fine on my desktop computer. What gives?

Hi evanc57862707​, henrycl​,

We just released Acrobat 18.10.00 to the App Store on October 14.

This release addresses the hyperlink problem that you have experienced.

Would you please update to 18.10.00 and let us know if it works for you?

Thank you!

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Hyperlinks stopped working on my iphone6

New Here ,
Oct 07, 2018

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The pdf file hyperlinks used on my iPhone 6 suddenly stopped working. The same files work just fine on my desktop computer. What gives?

Hi evanc57862707​, henrycl​,

We just released Acrobat 18.10.00 to the App Store on October 14.

This release addresses the hyperlink problem that you have experienced.

Would you please update to 18.10.00 and let us know if it works for you?

Thank you!

TOPICS
iOS

Views

174

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Oct 07, 2018 0
Adobe Employee ,
Oct 07, 2018

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Hi evanc57862707,

Thank you for reporting the problem with hyperlinks.

The problem was introduced in Acrobat 18.09.13.

We are currently working on a fix for the problem.  We plan to release the fix in the near future.

Sorry for the inconvenience.

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Oct 07, 2018 0
New Here ,
Oct 09, 2018

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As of version 18.09.14, the problem is still there...

Any idea on when to expect a fix?  This situation is highly disruptive to our work.

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Oct 09, 2018 0
Adobe Employee ,
Oct 15, 2018

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Hi evanc57862707​, henrycl​,

We just released Acrobat 18.10.00 to the App Store on October 14.

This release addresses the hyperlink problem that you have experienced.

Would you please update to 18.10.00 and let us know if it works for you?

Thank you!

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Oct 15, 2018 1